[XX]%
[reduction in time-to-find-answer - placeholder]
[XX]
[queries served per week - placeholder]
Challenge
[Placeholder - describe the knowledge-fragmentation problem: scattered docs, slow search, repeated questions to subject-matter experts.]
Approach
[Placeholder - describe the RAG pipeline built: hybrid search, reranking, evaluation, and how it was surfaced to end users.]
Related service
RAG
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